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Autonomous Mobile Robot (AMR) Silver & Gold Service Plans
Protect your investment with our Autonomous Mobile Robot (AMR) Silver & Gold Service Plans. These plans can provide better financial predictability and risk abatement, optimize your machine’s performance and ensure uptime is maximized.
TENNANT PROVIDES PEACE OF MIND
FINANCIAL PREDICTABILITY AND RISK ABATEMENT
Protect the investment of your Autonomous Mobile Robot (AMR) through extension of the factory warranty to full coverage of all components against material defects.
OPTIMIZED PERFORMANCE
The combination of preventative maintenance and the use of high-quality OEM parts will keep your machine at its best.
UPTIME MAXIMIZATION
Immediate telephone technical support from AMR repair experts, and next day* on-site from factory-direct technicians can get your machine running quickly. This quick response and proven tech experience reduce your risk of costly breakdowns, which cause downtime and last-minute machine rentals.
*Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
PLAN DETAILS
| AMR SILVER | AMR GOLD | |
| Planned Maintenance (includes labor and travel) |
● | ● |
| On-Demand Breakdown Repair Service (excludes labor and travel) |
● | |
| On-Demand Breakdown Repair Service (includes labor and travel) |
● | |
| Wear to Wearable* | ● | ● |
| Next Day Onsite Response** | ● | |
| Virtual Technician Support*** | ● | ● |
| New Equipment**** (< 6 months in service) |
● | ● |
| Discounted Labor Rate for Billable Charges | ● | ● |
| Fixed Pricing | ○ | ○ |
| Scheduled Billing (pre-pay or monthly) |
○ | ○ |
● - included
○ - optional
*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays
HEAR WHAT OUR CUSTOMERS HAVE TO SAY
Service Testimonials
Regardless of your industry or the number of machines at your facility, there is a TennantTrue® Service Plan for you. Our customers tell you about their experiences across a broad range of applications.
Schedule Service Today
Are you a current customer who needs to schedule a visit from a factory-trained Tennant Service Technician? Log in to My Account and get started!
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