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Hassle-Free Service Plan
TennantTrue® Hassle-Free Service takes the guesswork out of what events are covered when your equipment needs service. We take care of all your service needs — everything from planned maintenance and replacement parts to sudden breakdowns and incidental misuse and abuse.
If predictable costs would provide peace of mind and unanticipated service could shrink your margins, TennantTrue Hassle-Free Service is the right plan for you.
COMPLETE COVERAGE, PREDICTABLE COSTS
Complete Coverage
Fixed Costs
No Surprise Billing
Misuse and Abuse Repairs
PLAN DETAILS
INSPECTIONS, DIAGNOSTICS, AND ADJUSTMENTS INCLUDED:
- Complete coverage — including maintenance, breakdowns, batteries,
- brushes or pads, parts and incidental misuse and abuse*
- Pre-pay, monthly billing or FlexClean® billing options
- Applies to equipment use of 100 hours or fewer per month
- Operator training
- Maintenance inspection report
- Applies to new Tennant small rider and walk-behind commercial battery
- equipment (T12 and smaller) within 90 days of purchase
- Available in factory-direct coverage areas in U.S. and Canada
- IRIS® Service Reporter Technology included upon request
*Does not cover machines that experience a catastrophic event such as fire, natural disaster, etc.
THE VALUE OF TENNANTRUE® SERVICE
Get the best return on your investment with high quality Tennant floor cleaning equipment — backed by the best service available.
TECHNICAL EXPERTISE
Experienced technicians with unmatched expertise on Tennant equipment.
UNPARALLELED COVERAGE
Network of 450+ factory-direct technicians and 80 authorized dealers provide consistent service across the U.S. and Canada.
PROMPT RESPONSE
We respond to most service requests within 24 – 48 hours, depending on your service plan.
COMPLETE PICTURE
Real-time, 24/7 access to your maintenance history and service performance metrics with optional IRIS® Service Reporter.
TENNANTTRUE PARTS & CONSUMABLES
Tennant technicians use TennantTrue OEM parts, which are precisely designed to maximize machine performance.
QUICK ANSWERS
Tennant Technical Assistance Center is available and staffed with our expert service representatives.
HEAR WHAT OUR CUSTOMERS HAVE TO SAY
Service Testimonials
Regardless of your industry or the number of machines at your facility, there is a TennantTrue® Service Plan for you. Our customers tell you about their experiences across a broad range of applications.
Schedule Service Today
Are you a current customer who needs to schedule a visit from a factory-trained Tennant Service Technician? Log in to My Account and get started!
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